After Sales Services

Reliable Support for
Long-Term Performance

At Fenix, we believe that delivering a product is only the beginning of a long-term partnership. Our Maintenance & Service solutions are designed to ensure the safe, reliable, and uninterrupted operation of laboratory equipment and engineered systems throughout their entire lifecycle.

With a strong engineering background and hands-on field experience, we provide both preventive and corrective services tailored to high-pressure, high-temperature, and mission-critical laboratory environments.

What We Offer?

Preventive Maintenance

Planned maintenance programs for minimizing downtime and extending equipment lifespan.

● Periodic inspection and performance checks,
● Calibration and functional verification,
● Replacement of wear parts and consumables,
● Compliance with relevant technical standards and manufacturer recommendations.

Troubleshooting

Rapid and effective intervention to diagnose and resolve operational issues.

● Root cause analysis,
● On-site and off-site repair services,
● Emergency response for critical failures,
● Performance recovery and validation after repair.

Spare Parts & Components

Reliable access to original and compatible spare parts for uninterrupted operations.

● Critical spare part identification,
● Stock management support,
● Fast procurement and replacement,
● Compatibility checks for legacy systems.

Upgrades & Modifications

Improving existing systems to meet new operational, safety, or performance requirements.

● Mechanical and instrumentation upgrades,
● Control and safety system improvements,
● Capacity and performance enhancement,
● Adaptation to new test standards or operating conditions.

Our Clients

Our clients are at the heart of everything we do. From global leaders to innovative startups, we are proud to partner with companies that trust Fenix for their engineering and energy solutions.

Below are some of the esteemed organizations we’ve had the privilege to collaborate with.

Biolab logo with a stylized blue flower and the word 'biolab' in lowercase letters.
Intertek logo with the tagline Total Quality. Assured.
Logo of the Turkish General Directorate of Mineral Research and Exploration featuring two crossed golden hammers and blue letters MTA on a white and red circular background.
National Physical Laboratory logo with initials NPL and an emblem featuring a lion within an ornate shield.
Logo featuring a red and white circular design with overlapping shapes creating a stylized letter O.
Petkim company logo with stylized red, blue, and green shapes and black text.
Saybolt logo with blue triangular symbol and text saying 'Saybolt A Core Laboratories Company'.
Socar logo with stylized flame symbol in blue, red, and green next to black 'Socar' text.
RAFİNERİ logo featuring stylized blue, red, and green flame shapes above the company name in gray uppercase letters.
Red and black logo with a stylized person wearing headphones above bold red letters 'UME'.
Logo with three concentric spiral shapes surrounding a stylized uppercase T, and the text 'TÜRK ÇİMENTO' below.
Fly Higher with Fenix Quality.